Your privacy matters to gus77. This policy explains what personal data we collect, why we collect it, how it is used and protected, and what rights you hold over your own information as a player on our platform.
Six principles that define how gus77 handles your personal data — before you read the full policy below.
Every session, transaction, and data transfer between your device and gus77's servers is protected by industry-standard 256-bit SSL encryption. Your credentials and financial data are never transmitted in plain text.
gus77 does not sell, rent, or trade your personal information to third-party advertisers or data brokers — under any circumstances. Your data is used exclusively to operate your account and improve our service.
We collect only the personal data necessary to operate your account, process your transactions, verify your identity, and comply with applicable legal obligations. We do not collect data beyond what is required.
Where third-party game providers or payment processors require access to your data to deliver their service, we share only the minimum necessary information under strict contractual data protection obligations.
You have the right to access, correct, and request deletion of your personal data. You can also object to certain processing activities or request a restriction of use. Contact our support team to exercise any of these rights.
We retain your personal data only for as long as is necessary for the purposes outlined in this policy or as required by applicable law. Account data for inactive accounts is reviewed and purged on a regular schedule.
This Privacy Policy applies to all users of the gus77 platform at https://gus77.cam. By registering an account or using any part of the platform, you acknowledge that you have read and understood this policy. If you do not agree with how we process your data, please do not register or continue using the platform.
This Privacy Policy governs the collection, use, storage, and disclosure of personal data by gus77, the online betting and gaming platform operating at https://gus77.cam ("gus77", "we", "us", "the Platform"). It applies to all registered players, prospective users who browse the platform without registering, and individuals who contact our customer support team.
gus77 acts as the data controller in respect of the personal data it collects directly from users. Where gus77 uses third-party service providers (such as payment processors or game studios) that process data on its behalf, those entities act as data processors under contractual obligations consistent with this policy.
This policy should be read alongside our Terms & Conditions, which form part of the binding agreement between gus77 and its registered players. In the event of any conflict between this Privacy Policy and the Terms & Conditions on a data-related matter, this Privacy Policy shall prevail.
gus77 collects the following categories of personal data in the course of operating the platform and providing services to Indonesian players:
| Category | Examples of Data Collected |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (e.g., Indonesian KTP / NIK), passport number where applicable. |
| Contact Data | Email address, mobile phone number, residential address (city, province — e.g., Jakarta, Surabaya, Bali). |
| Account Data | Username, hashed password, account balance, transaction history, bonus records, VIP tier status, and preference settings. |
| Financial Data | Bank account name and number for BCA, BRI, BNI, or Mandiri transfers; e-wallet identifiers for OVO, DANA, or GoPay; deposit and withdrawal records denominated in IDR. |
| Identity Verification (KYC) | Scanned copies or photographs of government-issued ID, proof of address documents, selfie verification images, and source of funds declarations where required. |
| Technical & Device Data | IP address, device type, operating system, browser type and version, screen resolution, time zone (WIB/WITA/WIT), session duration, and referring URL. |
| Usage Data | Pages viewed, games accessed, bets placed, bet values, game session lengths, bonus usage, and feature interactions within the platform. |
| Communications Data | Records of live chat conversations, email correspondence, and support tickets submitted to gus77 customer service. |
We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, biometric data (beyond selfie verification for KYC purposes), or health information. We do not store full payment card numbers.
We collect personal data through the following means:
gus77 processes your personal data for the following purposes:
gus77 processes personal data on the following legal grounds:
gus77 does not sell your personal data. We share personal data only with the following categories of recipient, and only to the extent necessary for the stated purpose:
All third parties who receive your personal data from gus77 are required to maintain appropriate security measures and to use your data only for the specific purpose for which it was shared. We do not permit our service providers to use your data for their own marketing purposes.
gus77 is an internationally licensed platform. Some of our service providers — including game studios and cloud infrastructure partners — are located outside Indonesia. When personal data is transferred to servers or processors outside your country of residence, gus77 ensures that appropriate safeguards are in place, including:
By using the gus77 platform, you acknowledge that your personal data may be processed in jurisdictions outside Indonesia as described in this section.
We retain personal data for as long as is necessary to fulfil the purposes described in this policy, subject to the following retention guidelines:
| Data Category | Retention Period |
|---|---|
| Active account data | Retained for the lifetime of the account plus 5 years following permanent account closure. |
| KYC and identity documents | Retained for 5 years from the date of submission, consistent with AML obligations under applicable gaming licence conditions. |
| Transaction records | Retained for 5 years from the date of each transaction, for audit and regulatory purposes. |
| Support communications | Retained for 2 years from the date of the last communication in a support thread. |
| Technical and usage logs | Retained for 12 months on a rolling basis, then automatically purged. |
| Marketing consent records | Retained until consent is withdrawn, plus 1 year thereafter as an audit record. |
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.
gus77 implements a layered security architecture to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Key measures include:
While gus77 takes all reasonable steps to protect your data, no online system is entirely immune to risk. You should always use a strong, unique password for your account and enable two-factor authentication where available.
gus77 uses cookies and similar technologies to operate the platform and improve your experience. The types of cookies we use are as follows:
gus77 does not use third-party advertising cookies or tracking pixels for behavioural advertising. We do not share cookie data with ad networks or social media platforms.
You may configure your browser to refuse cookies or to alert you when cookies are being set. Please note that disabling essential cookies will prevent you from using core platform features, including logging into your account.
gus77 is strictly an adults-only platform. We do not knowingly collect personal data from any person under the age of 21. If we discover that personal data has been submitted by or on behalf of a person under 21, the relevant account will be immediately suspended, all data will be deleted, and any associated balances will be handled in accordance with our underage gambling procedure.
If you are a parent or guardian and believe that a minor in your care has registered on gus77, please contact our support team immediately at [email protected] so that we can investigate and take appropriate action without delay.
As a user of gus77, you hold the following rights in respect of your personal data. To exercise any of these rights, contact our support team through the details in Section 15.
We will respond to all valid data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it.
With your consent, gus77 may send you promotional emails, in-platform notifications, or SMS messages about bonus offers, new games, seasonal promotions, and platform updates. Examples of seasonal touchpoints relevant to Indonesian players include Idul Fitri bonus campaigns, Ramadhan specials, and Indonesian Independence Day (17 August) promotions.
You may opt out of marketing communications at any time by:
Opting out of marketing communications does not affect your receipt of essential service notifications, such as transaction confirmations, deposit receipts, withdrawal status updates, and security alerts.
gus77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or the services we provide. When material changes are made, we will notify registered players via platform notification or email at least 7 days before the changes take effect.
The "Last updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this policy periodically. Continued use of the gus77 platform after a notified change takes effect constitutes your acknowledgement of the revised policy.
If you have questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how your personal data has been handled, please contact us through the following channel:
We aim to acknowledge all privacy-related requests within 3 business days and to resolve them within 30 days. If you are not satisfied with our response, you have the right to escalate your complaint to the applicable regulatory authority under gus77's gaming licence jurisdiction.
Our support email is displayed as plain text only — it is not a clickable mailto link. Please copy and paste it into your email client: [email protected]
Our support team is available around the clock. For a full picture of your obligations as a gus77 player, review our Terms & Conditions or visit our FAQ.